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L
loonacy77
Participant
June 18, 2013
Question

adobe flash player update service 11.6 r602 has stopped working and was closed

  • June 18, 2013
  • 3 replies
  • 10459 views

Need help....Continuous error "adobe flash player update service 11.6 r602 has stopped working and was closed"

Running vista home premium 64 bit

This topic has been closed for replies.

3 replies

N
nodangednamesavailable
Participant
August 5, 2013

so far, the replies are all the same and like others, the offered solution has not, does not work.  This original post was made in June. It is August as I write this. Is there any new information yet?

C_F_McBlob
C_F_McBlob
Inspiring
August 6, 2013

You can turn off updates in your Global settings. Access through your control panel, or by right clicking ANY flash content on the web and choosing "Global Settings".

Under the Advanced tab, select "Never check for updates". This will disable the updater and it CAN'T stop working if it never starts.

The downside is you're on your own from there to keep your Flash Player up to date.

Q
quierounordenadorpotente
Participant
July 10, 2013

Same problem as you. Vista Home Basic 64-bit

Q
quierounordenadorpotente
Participant
July 10, 2013

Information about the error:

Nombre de evento de problema:          APPCRASH

Nombre de la aplicación:          FlashPlayerUpdateService.exe

Versión de la aplicación:          11.6.602.180

Marca de tiempo de la aplicación:          51a4ab8c

Nombre del módulo con errores:          ntdll.dll

Versión del módulo con errores:          6.0.6002.18541

Marca de tiempo del módulo con errores:          4ec3e39f

Código de excepción:          c0000005

Desplazamiento de excepción:          0004bb57

Versión del sistema operativo:          6.0.6002.2.2.0.768.2

Id. de configuración regional:          3082

Información adicional 1:          fd00

Información adicional 2:          ea6f5fe8924aaa756324d57f87834160

Información adicional 3:          fd00

Información adicional 4:          ea6f5fe8924aaa756324d57f87834160

pwillener
pwillener
Legend
July 11, 2013

Perform a clean install: http://forums.adobe.com/thread/928315

pwillener
pwillener
Legend
June 19, 2013

I suggest that you manually update to the latest 11.7 Flash Player.

Download and run the uninstaller from http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html

Download and run the offline installer(s) from http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows.html#main-pars_header (under the heading Progress bar hangs).

Please post again if you still experience problems with 11.7.

L
loonacy77Author
Participant
June 19, 2013

Have done a full removal and a clean install and still have the same issue. It would not let me delete the flash folder under the system wow 64 even after installing unlocker. It did update to 11.7 though but still same error.

pwillener
pwillener
Legend
June 20, 2013

Try restarting Windows, then use Unlocker again.  If that still does not succeed, then something is seriously wrong with your system.

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