Adobe Flash Player "upgrade" is NOT working/upgrading....

Question

I have :  HP laptop, new less than 6 months; Windows 7; IE; and according to my Programs List, I have the 'current version' of Adobe Flash Player installed.......yet, when I try to view a video on youtube, or play a game through Facebook, it shows I need to "upgrade the Flash Player".  I have followed the links, all directions step-by-step, to upgrade, install, uninstall and reinstall the Flash Player.  I then check the list, it shows I have the most recent version, yet it still doesn't work.  VERY FRUSTRATED.  Any ideas to what is wrong?  Or, is this a current product issue?!?  Would appreciate any help!!

Sunil_Bhaskaran · Accepted Answer

Could you please check if ActiveX is disabled?

http://helpx.adobe.com/flash-player/kb/flash-player-games-video-or.html#main_2__Disable_ActiveX_Filtering__if_you_are_using_Internet_Explorer_9_

Also, ensure that Flash Player is enabled in Internet Explorer.

http://helpx.adobe.com/flash-player/kb/flash-player-games-video-or.html#main_3__Enable_Flash_Player_Add_ons__if_you_are_using_Internet_Explorer_8_

Thanks,

Sunil

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