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Bras_d_or
Participant
February 22, 2012
Question

Adobe Flash Player Upgrade required message on Facebook

  • February 22, 2012
  • 14 replies
  • 125141 views

I am trying to watch downloaded video of my granddaughter on Facebook and when I click on it, I am getting the Adobe Flash Player Upgrade message.  When I click on it, It says I already have the upgraded version.  I have checked the security settings but that didn't help.  Does anyone have any suggestions?

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ALee365
Participant
February 26, 2012

Carl E. Myers Jr.

My apologies if I did not post in the correct area of these forums.  I did a search and this is where the search took me.  Hopefully, this forum can assist with my issued.  i have had this issue for over several months and it is still not resolved.

Windows 7 Home Premium

Browser:  Internet Explorer 64bit AND Internet Explorer 32 bit

Adobe Flash Player 11.1.102.62

Problem:  Started with Facebook videos.  I cannot play any of the videos that I or others posted.  Initially, I did the as the recommendation requested; to upgrade flash player.  But once I upgraded to Adobe Flash Player 11.1.102.62, it would still not play the videos.  I can hear sound somethimes, but all I get is either a black screen or "flashing" where the video is suppose to be displayed.

At the same time, I noticed that certain websites that use flash player would not work.  For example, Youtube has certain “advertisements” that require flash player.  The advertisement would not display.  However, I am able to play YouTube videos.

Also, as another example, I was looking a website for a restaurant and it had dropdown menus in the site.  IE would not display the drop down menus;  instead, there were "white spaces" where the drop down menus are located.  (FYI, the website is:  http://fujis.us/)

I have tried using both IE64bit and IE32 bit.  I understand that the latest version of Adobe Flash Player for IE (11.1.102.62) works for both the 32/64 bits.  It still does not fix the problem.

Initially, I have "fixed" the problem by restoring my computer to an older date to get back a later version of Adobe Flash Player.  It still would not play the Facebook videos because it says I needed to upgrade the flash player, but the new issues started coming up with not displaying contents on certain websites started, so the reason for my post.

The interesting thing is that when I switch browsers and use Google Chrome, all my problems, everything works fine.

Please let me know if any solution.

ALee365

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Carl_E__Myers_Jr_
Participating Frequently
February 26, 2012

You do not have the same problem as this discussion, you should start your own discussion.  Looks like Fuji's needs to update their site.

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Anonymous
February 26, 2012

Why the hell is this happening... I thought I was the only one. Still no hints from Adobe people.

pwillener
pwillener
Legend
February 23, 2012

What is your operating system, version & edition?

What is your web browser, version & edition?

What is your current Flash Player version?  (See http://www.adobe.com/software/flash/about/)

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Anonymous
February 23, 2012

I think I have the similar problem. Just like Bras said: "When I click on it, It says I already have the upgraded version."

I can watch youtube videos but can't listen to or watch anything on myspace. And also if I used Facebook I bet I would have the same problem... "Please upgrade Flash"

I have:

Fedora 16 x64 with Xfce

Firefox version: 10.0

Flash version: 11,1,102,62

By the way I found a workaround. It's called Google Chrome. Personally I don't like Google Chrome, so I'm still dealing with this. Maybe because I don't like to have two installed browsers but mostly because it seems such a stupid issue - It wants to upgrade but it's already upgraded...strange

A
ALee365
Participant
February 26, 2012

I too am having a similar problem.  It started several months ago when I could not view any of mine or other friends Facebook videos.  It required that I download the latest version of Adobe Flash Player.  I tried clicking on the FB link and and does not work, so I went into the Adobe site to download.  After download, things started getting crazy.  Several websites, which shows flash images, could not be displayed.  Even some of the drop down menus on several sites could not be displayed.  I ended up

I thought it was my computer, but when I use the Google Chrome brower, all works well. 

I'm thinking the problem has something to do with Windows 7/Internet Exploer.  I have spent countless hours and even paid $60.00 to HP support to try to get this fixed, but as of right now, I am still having an issue.

I have a HP Pavillion

I run Windows 7 Home Premium

I know about the IE-32bit versus IE-64bit.  I have opened up both versions separately and tried downloaded Flash player for 32bit and Flas player for 64bit, separately.  It still does not work. 

I really don't know if there is a solution.  Can you offer any suggestions????

Jeffrey_A_Wright
Community Manager
Jeffrey_A_WrightCommunity Manager
Community Manager
February 22, 2012

Moving this discussion to the Installing Flash Player forum.

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