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December 12, 2015
Question

Adobe Flash Plug-in is disabled

  • December 12, 2015
  • 1 reply
  • 2778 views

I keep getting the message 'Adobe Flash plug-in is disabled or you have an old version installed.. To start this assessment you need Flash plug-in 9 (or above)'. I am not sure what to do. I have Windows 8 and the adobe version 20.0.0.228 Shockwave Flash Object ActiveX Control which is enabled. I have disabled the ActiveX filtering. I am not sure what else I am meant to do?

Thanks

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    1 reply

    jeromiec83223024
    Inspiring
    December 14, 2015

    First, confirm that ActiveX Filtering is configured to allow Flash content:

    https://forums.adobe.com/thread/867968

    Internet Explorer 11 and Edge introduce a number of changes both to how the browser identifies itself to remote web servers, and to how it processes JavaScript intended to target behaviors specific to Internet Explorer. Unfortunately, this means that content on some sites will be broken until the content provider changes their site to conform to the new development approach required by modern versions of IE.

    You can try to work around these issues by using Compatibility View:

    http://windows.microsoft.com/en-us/internet-explorer/use-compatibility-view#ie=ie-11

    If that is too inconvenient, using Google Chrome may be a preferable alternative.