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Participant
November 11, 2015
Question

Adobe Flash/Reader/Etc. Distribution Request Never Responded To

  • November 11, 2015
  • 4 replies
  • 260 views

I sent a request on Oct 27th to distribute Flash/Reader/AIR/Shockwave so that I can get the MSI's and use them to distribute the installs to new and existing PC's in our environment.  However, after receiving the verification email (which I clicked the link for) I never received any reply. 

I've sent in a new request and am still waiting (in the past the delay has been very short so I suspect after the 3 days are up I'll be left in the cold again).  There isn't any phone or other support contact for Adobe for these free products so I have no idea where to go.  This is delaying my work and I'd prefer not to download the regular/consumer version of these but I'm not sure what else I can do if Adobe does will not respond and will not allow me to communicate in any other way.   Anyone had this happen before?  Advice?

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4 replies

Participant
November 11, 2015

Also before anyone asks, all SPAM/email filter channels have been checked and nothing has been blocked or quarantined.

_maria_
Legend
November 11, 2015

Hi nicoled1818,


I'll forward this to the appropriate team for follow-up.

--

Maria

Participant
November 11, 2015

Much appreciated.  My Adobe ID email address is the same as the one I made the request with.