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March 13, 2017
Question

Adobe Flash won't download

  • March 13, 2017
  • 1 reply
  • 433 views

I have and older laptop with Windows Vista 64 . I use Firefox for my browser. It is the latest version. I go to the Adobe website to download the flash player, it recognizes my operating system. I click on download. Then save the file. But when I try to open it nothing happens. I've tried it at least 30 times. Any thoughts?

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1 reply

_maria_
Legend
March 13, 2017

Hi kait7i7i7i ,

The Flash Player online/shim installer is signed using SHA256 digital certificate, some Vista systems do not support SHA256 digital signatures.  The behaviour you describe indicates your system doesn't support SHA256 digital signatures.  Please refer to the Microsfot support doc https://support.microsoft.com/en-us/help/2763674/you-cannot-run-an-application-that-is-signed-with-a-sha-256-certificate…  for assistance.

--

Maria

March 13, 2017

I tried the Windows link. But the Windows Update Standalone Installer gets stuck on Searching for updates....

_maria_
Legend
March 14, 2017

You would need to contact Microsoft for support on their Windows Update functionality.


Alternatively, you can try the offline installer posted at the bottom of the Installation problems | Flash Player | Windows 7 and earlier  page in the 'Still having problems' section.