Adobe Flashplayer issues

Hi I am trying to get help, my games in facebook like farmsville  are freezing up and not loading sometimes, I see a message that I need to upgrade my Adobe Flashplayer, but I have the latest version 11.7.700.169 and I also have google chrome on my computer but still having issues, can you explain to me what other steps I need to take to fix these issues, do I need to try reinstalling my flashplayer again, I tried several times but could not I kept getting a message can't have  2 flashplayers loaded although I tried to remove it and load it again.  Could u explain what my next step should be to fix these problems?

  thanks for your assistance