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Participant
August 6, 2018
Question

Adobe Shockwave stops in the middle of video stream.

  • August 6, 2018
  • 1 reply
  • 260 views

Whenever I go to watch a show when it gets to the ad in the middle, the video will freeze and tell me that Adobe Shockwave stopped working. This only happens on a couple sites but I can't seem to find a fix for it. I'm currently using Google Chrome and would like to continue doing so. I've tried uninstalling and reinstalling Google on both affected devices but it only works temporarily. There are work arounds that work mid video but I would like to solve the issue and not worry about it. I only noticed this after I updated Chrome.

Edit: Adobe Shockwave no longer works at all on affected sites. All I get is an ad, a frozen video and a message sating Shockwave is not responding.

[This post moved from Adobe Shockwave Player to Using Flash Player by Moderator]

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    1 reply

    jeromiec83223024
    Inspiring
    August 13, 2018

    Please work through the video troubleshooting guide.  In particular, try disabling hardware acceleration.

    https://helpx.adobe.com/flash-player/kb/video-playback-issues.html

    If the problem persists, a crash report would be super useful:

    Report a Flash Player crash or error