Participant

Answered

Adobe update on 6/12/18 include 2144 game center 4.1.7.111

Forum|Forum|7 years ago
June 12, 2018
7 replies
11801 views

I am concerned about this adobe update i received today. i have windows 10 pro and updated adobe flash player 30.0.0113, while it was installing a game was installed along with it and when the install was over i had some game open on my screen in Japanese. I was able to close it but only by guessing which option would close it because it is in Japanese. I do not know if this is safe and i do not play games my computer is for school and i need to know if i can safely uninstall this without ruining my computer. second i want to know why adobe is downloading games on peoples devices without permission?

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Correct answer Preran

Thanks, that fixed mine!

The team reported that they have now fixed this issue. Game Center will no longer be available to users outside of China.

M

meredithb99554685

Participant

I am having the same problem as joshuag16818585: The dialog box in step 4 does not show up, so I can't uninstall the program. (And no, the box is not hidden behind anything else.)

This is so aggravating.

I am going to try System Restore now, but I feel like -- I shouldn't have to do that.

~ Meredith

M

meredithb99554685

Participant

Okay, I did System Restore. It did not delete the program, but I was at least able to get to the step 4 dialog box, and uninstall from there.

J

joshuag16818585

Participating Frequently

I refuse to do a system restore to get rid of spam hoisted upon my machine by Adobe's lack of enthusiasm for quality control.

Adobe, do you have any other suggestions for how to remove the Chinese SPAM that you have willingly let infiltrate my computer?

ashleyssssssss

Participant

If go to control panel uninstall the Adobe that got downloaded with it(check date) then restart it. Then go back to control panel then uninstall it. Something with a bunny and button on the middle will pop up click it and it will go away. That's happen to me at least. I don't know the effects of it but it's gone.

ashleyssssssss

Participant

I restarted after that too

thomasr83720511

Participant

Thanks, that fixed mine!

M

mattf98139849

Participating Frequently

Update: Upon my urging, two different people from Adobe Customer Care are looking into this, and said they'll be in touch as soon as they can. Hopeful.

J

joshuag16818585

Participating Frequently

Thanks for pushing them on this Matt.

Adobe should be embarrassed.

chris.campbell

Community Manager

The GameCenter software offer should not be showing up for anyone outside of China. We're looking into what's going on and will fix this ASAP.

I apologize for those users that have run into this issue, I know trying to navigate menus and buttons in a foreign language is difficult at best. We'll be posting detailed screenshots on how to remove GameCenter on this thread shortly.

J

joshuag16818585

Participating Frequently

Hopefully someone from Adobe will notice the activity in this thread and respond.

Until then, I am actually considering removing adobe flash completely. Will be a pain, but I can't support companies that are so careless with the well being of their consumers.

This is ridiculous Adobe.

M

mattf98139849

Participating Frequently

Oh, believe me - Adobe is aware of it. I made them aware of it.

N

nikon-lynn

Inspiring

We did too.....Asked to talk to a supervisor (and we did), but he was nice, but no help!

charlesk12602281

Participant

I had the same issue, and it is a "user error". When I went to the download (Adobe - Adobe Flash Player Download ) page I checked the URL and the certs, etc. However, I didn't check the rather large portion of the page that pretty clearly says that Adobe is going to install (by default, I might add), a piece of bloatware.

Shame on me for not paying attention, and assuming that Adobe wouldn't try to foist a POS software from Shanghai onto my computer. Shame on Adobe for foisting this garbage on their users.

thomasr83720511

Participant

I have the same problem except it downloaded it automatically. The control panel will not allow me to uninstall. It brings up something in Chinese that I can't read.

S

SXJP_SU41346679

Participant

According to my Chinese friend, the left button was "uninstall".

After the uninstallation, browser opened for a survey in Chinese.

_maria_

Community Manager

2144 is the official distributer of Flash Player in the Chinese market. From my experience, it displays in Chinese, not Japanese. I just tested an installation for NPAPI plugin (for Firefox) and PPAPI plugin (for Chromium-based browsers) and did not have any additional software installed. Can you check your browser download history and private message me the URL that the installer file was downloaded from? To send a private message, click on my user_name link and then click on the 'Message' button link. For reference, include a link to this discussion topic in your message.

You should be able to uninstall GameCenter via the Control Panel.

Thank you.

--

Maria