Adobe Video won't play

Question

Hello, every time I go to play my video, it comes up "Bad Connection     sorry we are having trouble connecting to our servers". Can anyone help with this problem?

_maria_ · Answer

in order to provide assistance, please provide the following:

Operating system version
Web browser and version
Flash Player version
Explain your problem in step-by-step detail if possible
A direct link to a web page that demonstrates the problem
If you get error messages, please provide a screenshot

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