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M
michaelmarx251160
Participant
December 30, 2015
Question

after installing the last Securityupdate for Internet Explorer Flash Player for Windows 10 Build 1511 for x64-Systeme (KB3132372) the mail client INCREDIMAIL do not work

  • December 30, 2015
  • 4 replies
  • 6769 views

after installing the last Security-Update for Internet Explorer Flash Player for Windows 10 Build 1511 for x64-Systeme (KB3132372) the mail client INCREDIMAIL do not work. After start by the program the follows message: Exception: BREAKPOINT (80000003) Faulting Offset: 001382E2 Module: KERNELBASE.dll 001382E2    KERNELBASE.dll 008255B1    Flash.ocx 0082B0A7    Flash.ocx 007F33EC    Flash.ocx 007D8711    Flash.ocx 007D862C    Flash.ocx 0080E7D2    Flash.ocx 007BE02A    Flash.ocx 00823E78    Flash.ocx 007D7ED7    Flash.ocx 007D7BC2    Flash.ocx 007D8649    Flash.ocx 0078B69E    Flash.ocx 0046ED2A    Flash.ocx 0045EABE    Flash.ocx 0023FD96    Flash.ocx 00237E09    Flash.ocx 00238F30    Flash.ocx 0026F375    Flash.ocx 0026F306    can everywhere help me ? thanks Michael

    This topic has been closed for replies.

    4 replies

    M
    manmountain
    Participant
    January 5, 2016

    OK Gang: I love my IncrediMail and have been using it for seven years.

    I love adobe and have been using your products since the early 90s.

    It is my hope you will work well together and get this problem fixed. I hate it when my friends fight!

    MM

    _maria_
    Community Manager
    _maria_Community Manager
    Community Manager
    January 5, 2016

    Microsoft has released an update for IE/Edge on Windows 10. Please see Flash Player 20.0.0.267 - ActiveX Embedding Issue for updates to this issue.

    --

    Maria

    A
    Anonymous
    January 2, 2016

    I had the same problem but managed to solve it! What you need to do is to uninstall the Windows update dated December 31. Here is a link how to do this: Windows 10 Forums

    The Windows Update you need to uninstall is as you mentioned:KB3132372

    Try this! It will solve your problem!

    Happy New Year!

    usikpa
    usikpa
    Participant
    January 2, 2016

    Thanks! I have done just that and everything works now perfect. Don't forget to hide that pesky update!

    A
    Anonymous
    December 30, 2015

    I have the same problem and hope that it resolved quickly

    JasbeerSingh
    Adobe Employee
    JasbeerSingh
    Adobe Employee
    December 30, 2015

    Hi

    We are looking into this issue. Will update you soon.

    Regards

    usikpa
    usikpa
    Participant
    December 30, 2015

    The same over here. Upon installation of the Security update, an old software based on flash player 9 ax, stopped functioning and just hangs. Re-installing both the software (an educational package) and flash player 9 ax from the software's installation disk did NOT help fix the problem. 

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