Skip to main content
Participant
December 23, 2015
Question

All of a sudden I can't connect to several sites . I get this message : failure to set up flash JSON.stringify cannot serialize cyclic structures. I don't know if its a new update or what . I have done a clean reload of my osx10.75 and it still does

  • December 23, 2015
  • 4 replies
  • 510 views

On my iMac All of a sudden I can't connect to several live cam  sites . I get this message : failure to set up flash JSON.stringify cannot serialize cyclic structures. I don't know if its a new update or what . I have done a clean reload of my osx10.75  and it still doesn't work Yet ! on my other 2 MacBooks I never have had an issue . Is this something in a update or the new 20.xxx version . I can't figure out why it works on my other Macs and not on this one with the same system?

This topic has been closed for replies.

4 replies

jeromiec83223024
Inspiring
December 23, 2015

We haven't pushed an update in a while. The message about JSON.stringify indicates a problem with the website, but I don't have enough detail to understand what's going on. 


I'd suggest trying a couple browsers to see if it's specific to one.  That, and a URL would be interesting data points.

davroberAuthor
Participant
December 24, 2015

Thank you for responding. I have 3 Mac computers . The macbook works fine and it has the same plugins as the iMac that I have the issue on. I have tried Firefox on the iMac and get the same message . I have tried Chrome and the window for the cam is just black , no message . Yeet on Macbook pro and my iPad and iPhone 6 no problem. I have gone as far as reloading OSX Lion twice. i have erased the hard drive completely and reloaded the system clean and before adding any files it still didn't work. I then erased the drive again and I did a complete secure cleanup tot DOD standard just in case there may be a virus or malware hiding somewhere. It still has the same problem after another clean reinstall. The URL is  Live Webcams | Tahoetopia

or tahoetopia.com/live-webcams/traffic . It says its run by J W player. I had no problem until about 8 days ago and I thought it was a problem witht he site but then I was able to use it on other computers? Im lost for an answer but hopefully I will run into someone who may have an idea . I also left requests on the JW site and tahoetopia but haven't heard a thing from them. Usually when its down they have a statement on their site  but there isn't any. Thansks for taking the time , and if you have any ideas I would love to hear them. If not have a happy holiday.

jeromiec83223024
Inspiring
December 24, 2015

I'm able to view the webcams using Chrome on my macbook pro running MacOS 10.11.1 and Chrome 47.0.2656.106 with Flash Player 20.0.0.267.

What happens if you disable hardware acceleration, as described in the video troubleshooting guide:

https://helpx.adobe.com/flash-player/kb/video-playback-issues.html

Also, what version of MacOS are you running on the affected machine?  Are all of your machines on the same version?