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annaa16071387
Participant
May 9, 2017
Answered

annaa16071387

  • May 9, 2017
  • 1 reply
  • 203 views

I have been trying to install the AdobeFlashPlayer update (having been requested to do so) and after successfully downloading it, I was asked for my password to install it.  It didn't recognise the password, so I changed it!  It still doesn't recognise it for installing the update BUT it recognised it correctly to access this forum.  Any information would be gratefully received!

    This topic has been closed for replies.
    Correct answer divya010193

    Hi

    The password being requested is your computer User ID password.  The one you use to log in to your computer.  If your user ID doesn't have admin permissions, then it's the computer administrator password.

    Thanks!

    1 reply

    divya010193
    Adobe Employee
    divya010193Correct answer
    Adobe Employee
    May 9, 2017

    Hi

    The password being requested is your computer User ID password.  The one you use to log in to your computer.  If your user ID doesn't have admin permissions, then it's the computer administrator password.

    Thanks!