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S
SyrSun
Participant
March 15, 2018
Question

'Application initialization error' attempting to install flashplayer29pp_xa_install - Windows 10

  • March 15, 2018
  • 2 replies
  • 8718 views

Hi .. I have a problem with the inability to install .flashplayer29pp_xa_install. I hope help waiting for reply and thank you.

[moderator: edited title to accurately reflect issue being reported]

Message was edited by: Maria Vargas

This topic has been closed for replies.

2 replies

_maria_
Community Manager
_maria_Community Manager
Community Manager
March 15, 2018

Hi,

Google embeds Flash Player in Chrome. There is no need to install Flash Player PPAPI plugin for Chrome.  However, Google does disable Flash by default and users must enable it.  See Use or fix Flash audio & video - Computer - Google Chrome Help  for assistance.

To troubleshoot the Application Initialization error, I'll need to review the installation log files.  There are several, located in the following directories:

  • C:\Windows\System32\Macromed\Flash\FlashInstall64.log
  • C:\Windows\SysWOW64\Macromed\Flash\FlashIntall32.log
  • C:\Users\<YourUserID>\AppData\Local\Temp\Adobe_ADMLogs > Adobe_ADM.log and Adobe_GDE.log

After gathering the files, upload them to cloud.acrobat.com/send using the instructions at How to share a file using Adobe Document Cloud and post the link to the uploaded files.

Thank you.

--

Maria

S
SyrSunAuthor
Participant
March 18, 2018

Thank you before all this. The problem has been resolved after all this time and the long experience and frankly I was desperate to solve this problem and there was no way to solve my problem to one way only and after following many of the explanations and is to stop the program of protection and cutting the Internet and Rely on a tool to delete everything from the program, but the problem remains the Convention to solve such problems and is expected from the protection program Kaspersky Total Security And windows Defender .. Please communicate with me from the technical support specialist to support me to solve this problem once and I thank you very much with my greetings .. Thank you. SyrSun

_maria_
Community Manager
_maria_Community Manager
Community Manager
March 19, 2018

I'm sorry, you're reply is not difficult to understand.  As mentioned previously.  Google embeds Flash Player in Chrome and there is no need to install Flash Player separately. 

S
SyrSunAuthor
Participant
March 15, 2018

Hello, Please Help As Soon As Possible .. And Thank You.

Kajal_Singh
Adobe Employee
Kajal_Singh
Adobe Employee
March 15, 2018

Hi,

Could you please provide the following details:

  • OS you are using.
  • Browser you are using.
  • How you are trying to install Flash Player.

You should download the uninstaller from Uninstall Flash Player for Mac OS  page, uninstall Flash Player and then try to install it.

Thanks!

    S
    SyrSunAuthor
    Participant
    March 15, 2018
    • Thanks For The Help .. This Information is Required And Please Put A Direct Link To Download The Program Uninstall Flash Player
    • I expect that the problem will be solved because I tried to get into  C:\Windows\System32\Macromed\Flash
    • I could not remove it

    Thank You So Much

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