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Participant
October 12, 2016
Answered

Applied for Flash Player distribution license three days ago

  • October 12, 2016
  • 5 replies
  • 671 views

and no word from Adobe. We need to get the enterprise-friendly installers of Flash, Shockwave, Reader and AIR as soon as possible. I have filled out the application and have not gotten the promised response. Whom can I contact at Adobe to speed this process along and restore access to our downloads?

This topic has been closed for replies.
Correct answer _maria_

circling back on this:  Customer received email and is now able to access the files.

5 replies

patcharanuna73856909
Participant
October 29, 2016

I do not know what's wise advice, please.

_maria_
Legend
October 31, 2016

@patcharanuna73856909

Sorry, I do not understand your comment.

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Maria

Participant
October 25, 2016

My application, a renewal, also has been unanswered for many days.

_maria_
Legend
October 25, 2016

@dmchs


I have forwarded your information the licensing team to resend the email.  The email will have a PDF attachment.  Please ensure your spam filters, firewall rules, anti-virus, etc do not block the email. If you don't receive the email with 2-3 business days, please don't apply again.  Post back here and I'll follow-up with the licensing team.  Also post back here if you do receive the email.

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Maria

Participant
October 20, 2016

I am also having the same issue. Our email admin has checked the spam filter and did not find any emails. I have sent you the same information that you required from the same person earlier.

Thanks

patcharanuna73856909
Participant
October 14, 2016

Thanks for the friendship Starting

_maria_
Legend
October 12, 2016

Hi,

Please private message me the name and email address used to apply for the license and I'll follow-up with licensing team.  In the interim, please check your spam folders for an email from noreply@adobe.com with a PDF attachment, and also ensure that your spam filters will not block this email if it hasn't yet been received.

Thank you.

--

Maria

_maria_
_maria_Correct answer
Legend
October 14, 2016

circling back on this:  Customer received email and is now able to access the files.

Participant
October 20, 2016

Maria,

         I am having the same problem. I have applied for the enterprise adobe flash player distributuon twice in the last 10 days and I did not receive any response back. I sent you a PM.

Thanks.