Are there any known issues viewing Issuu or Page Suite in Windows 10

Forum|Forum|10 years ago
February 25, 2016
1 reply
581 views

I have a Surface Pro 4, completely over the top in spec for me, an amateur user user, but I like the bells and whistles and if I need anything it is there for me. That said I know MS have had some problems with both machine and Win10 and I have waited until now to get things sorted out with them.

One issue they haven't been able to help me with is viewing magazines or brochures published with either issue.com or pagesuite.com. Both load the titles and you can view them but the controls, page forward/back etc, are so tiny they are hard to read. It is not an issue with the screen resolution, both I and MS have tried adjusting that but without success.

I have not asked the developers of those two programmes if it is a problem with their coding as I think the fault may lay with Adobe hence asking the question here.

Don't be hard on me, I am only an old guy with a little bit of computer knowledge asking a question in the hope I can find an answer.

Regards

This topic has been closed for replies.

_maria_

Legend

Hi,

Which browser are you using? What is the screen resolution of your Surface Pro 4?

Does this occur in all publications on issuu.com and pagesuite.com? Can you please post a direct link to publications on both sites that exhibit the issue? Also, posting a screenshot (see How to post a screenshot in the forum) would be great.

--

Maria

LeasCliffAuthor

Participant

Hi Maria,

Thanks for responding to my query.

I am using Firefox, don't use IE or anything else, and the screen resolution is set to the manufacturers (MS) recommended resolution ie 2736 x 1824.

Cannot for the time being, attach anything for PageSuite, who are now saying that they are aware of this problem, as it is subscription based content with passwords etc.,

Issuu on the other hand is here; Amtrak Vacations 2016 Rail Vacations Brochure by YLG INC. - issuu I attach an image of my screen capture for you.

Regards

LeasCliffAuthor

Participant

Maria,

It may be a Firefox problem. Just tried viewing it on IE and it appears to be displaying correctly.

Be good to find out why?

Regards

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