Participating Frequently

Question

Bit Defender Quick Scan blocks Flash Player

Forum|Forum|16 years ago
March 22, 2010
3 replies
8786 views

Had terrible problems getting my FF 3.6 to play flash movies. Got errors saying I needed to upgrade Flash Player and errors saying the files couldn't be found during upgrade attempts. Disabled all plugins and antivirus and Flash began working. Restarted plugins one at a time until Flash Player stopped working. Culprit was Bit Defender Quick Scanner 0.9.9.10

I'm running:

Win7 Home Premium 64bit

FF 3.6

Shockwave Flash 10.0.45.2

Hope this helps someone

This topic has been closed for replies.

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__SteG__

Participant

Brilliant .. Thanks .. This totally solved my problem.

370H55V

Inspiring

For the record, I just repaired a Windows installation last week. This poor kid was having software and hardware problems al over his laptop. BitDefender gave the OS a complete clean bill of health. His touchpad was inoperative, while I was working on it the keyboard went, as well as the audio and the video dropped to 640 x 480 256 color.

I uninstalled BitDefender and put AVG Free on. AVG began an immediate scan and in about seven minutes revealed "conficker" in the registry. I quarantined it and removed it, then went about reinstalling all the hardware drivers.

BitDefender was OEM software for this laptop, and allowed a nasty variant of conficker to infect it.

I don't trust BitDefender.

B

bigyooperAuthor

Participating Frequently

@ Cowboy- The app I'm talking about is a FF plugin not the full Bit Defender antivirus app and it only prevented Flash Player from working.

M

MED401

Participant

OMFG that was it. I've been tearing my hair out over this, trying everything and this did it. Thank you. Thank you. All I did was disable BitDefender and reinstall Flash, restart FF, and everything worked. Like magic. Of course this is after I tried everything else, so this may have been only the final hurdle. Thanks again.

B

bigyooperAuthor

Participating Frequently

Glad it worked. At least we can stop pulling our hair out!

I made a post on FF forum and emailed Bit Defender too.

A

Anonymous

Hi big, Great find! I think it was a good idea to put up this new thread also. The other night you were having this issue and

three other people were too. Hopefully they will see it.

I wonder if you'll get a reply from Bit Defender. I have read FF forums and find they mark their questions from the users

as answered when their answer was way off the mark in my opinion.

Now Firefox does have a problem, security related and are working on it now. They say it only affects vs 3.6 and the fix

is supposed to be available 3/30/10. http://blog.mozilla.com/security/ I wonder if it is related to B.D.

However after reading Cowboy's post to your thread here, I'm more inclined to believe it is related to that. A hacker released the code and FF duplicated it and it is a critical update.

Anyway, thanks for posting this info.

eidnolb

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