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October 18, 2017
Question

Browser Crashing on using flash player.

  • October 18, 2017
  • 2 replies
  • 2147 views

Hi,

I've been recently landed into an awkward situation. I am currently using the latest version of flash player. On visiting few websites, the websites ask me to install a flash player in order to use them. So, I installed adobe flash player. But after installing the adobe flash player, on visiting those websites, my browser crashes and a message pops-up, "Google Chrome isn't responding." These are the websites on visiting whom, this problem arises.

[links removed]

Please help. I thought that the problem is associated with windows. So, I reinstalled Win 8.1 but the problem still continues.

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    2 replies

    douglasf82569381
    Participant
    October 18, 2017

    IE 10 fails with a browser crash.  

    Chrome 61 (updated today) reports "Shockwave has crashed.  Reload?"  If I reload, it crashes again.

    Firefox 56.0 and 56.0.1 (updated today) displays a blank screen.  On refresh, I get the expected prompt for enabling Adobe Flash.   After granting permission, the page begins to load and then reports that Flash has crashed.

    Windows 7 SP1 64-bit

    Accessing internal VMWare VDI administration webpage

    Problem started TODAY, occurs on mulitple PCs.

    Of course, Adobe provides no way to roll back.

    jeromiec83223024
    Inspiring
    October 18, 2017

    Sorry, I was a little premature.  We're still in the process of pushing the bits live.  The version with the fix is 27.0.0.180.  I expect that they should be live in the next hour or two.

    Known Participant
    October 18, 2017

    the IE 11 win 10 update vir as well?

    Known Participant
    October 18, 2017

    same here... MULTI company PC's ...  Win 10 with the .170 update keeps crashing...

    Faulting application name: FlashUtil_ActiveX.exe, version: 27.0.0.170, time stamp: 0x59deb35a

    Faulting module name: ntdll.dll, version: 10.0.15063.608, time stamp: 0x8274fd8b

    Exception code: 0xc0000409

    Fault offset: 0x00000000000aa020

    Faulting process id: 0x1ce4

    Faulting application start time: 0x01d3481aa0a7aa29

    Faulting application path: C:\Windows\System32\Macromed\Flash\FlashUtil_ActiveX.exe

    Faulting module path: C:\windows\SYSTEM32\ntdll.dll

    Report Id: 04d15417-2cd7-4bee-85ea-c2f09fb17ea4

    Faulting package full name:

    Faulting package-relative application ID:

    jeromiec83223024
    Inspiring
    October 18, 2017

    Please try today's beta build:

    http://www.adobe.com/go/flashplayerbeta/