Skip to main content
A
Adam Pade
Participant
October 20, 2020
Answered

Browser keeps returning to Flash Player EOL-notice

  • October 20, 2020
  • 2 replies
  • 924 views

Hi there,

Reacting to a Flash Player prompt to update the Player I keep being returned to a page telling me, Flash Player will no longer be supported from next year. I fully appreciate that, but getting the same prompt to update and keeping being returned to this home about once every hour during a busy working day is pretty annoying.

 

Should I simply uninstall Flash Player or do you have another solution?

 

Thanks in advance, 

 

Best regards,

Adam, DK

    This topic has been closed for replies.
    Correct answer _maria_

    The update notification uses the default browser to launch the download page.  In your case, it sounds like Safari is the default browser.  Apple dropped support for Flash Player in Safari 14 ahead of Flash Player's end-of-life at the end of 2020.    When the browser/OS detection scripts on the download page detect the browser is Safari, it's redirecting to the end-of-life page.


    If you use Firefox, you can update Flash Player by going to https://get.adobe.com/flashplayer with Firefox to download the latest version.

     

    If you only use Safari, and have no need for Flash Player, you can download the uninstaller from https://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html and uninstall Flash Player NPAPI plugin.

     

    I realize this isn't an optimal workflow and will raise the issue to the appropraite team.

    2 replies

    _maria_
    Community Manager
    _maria_Community ManagerCorrect answer
    Community Manager
    October 20, 2020

    The update notification uses the default browser to launch the download page.  In your case, it sounds like Safari is the default browser.  Apple dropped support for Flash Player in Safari 14 ahead of Flash Player's end-of-life at the end of 2020.    When the browser/OS detection scripts on the download page detect the browser is Safari, it's redirecting to the end-of-life page.


    If you use Firefox, you can update Flash Player by going to https://get.adobe.com/flashplayer with Firefox to download the latest version.

     

    If you only use Safari, and have no need for Flash Player, you can download the uninstaller from https://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html and uninstall Flash Player NPAPI plugin.

     

    I realize this isn't an optimal workflow and will raise the issue to the appropraite team.

    A
    Adam PadeAuthor
    Participant
    October 20, 2020

    Hi, there - this solved my problem; thanks for a prompt reply. Firefox will give me rest!

     

    Regards, Adam

    _maria_
    Community Manager
    _maria_Community Manager
    Community Manager
    October 20, 2020

    You're welcome - glad it worked out.

    T
    Test Screen Name
    Legend
    October 20, 2020

    Which browser, which system?

    A
    Adam PadeAuthor
    Participant
    October 20, 2020

    Oh - sorry!

     

    Mac OSX Catalina

    Safari, version 14

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices