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JO15on
Participant
January 2, 2021
Answered

Can no longer open hyperlink on any apps without Flash Player

  • January 2, 2021
  • 1 reply
  • 484 views

Since the Flash Player is done, I can't open hyperlink from any apps(like Calendar, E-Mail, etc) since apparenty, Flash Player allowed it for to work. How do I fix it? I have Window 10 if it helps.

    This topic has been closed for replies.
    Correct answer Nancy OShea

    Hi @JO15on,

    I assure you, Windows 10 does not rely on Flash Player for anything.  So your system has other problems going on which the removal of Flash Player may or may not have exacerbated.

     

    Some things to try:

    • Reboot computer in Safe Mode.
    • Run system file checker.
    • Update drivers.
    • Run disk cleanup.
    • Perform a thorough virus and spyware scan.
    • Restore system to a previous state.
    • Re-install Windows.

     

    1 reply

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity ExpertCorrect answer
    Community Expert
    January 2, 2021

    Hi @JO15on,

    I assure you, Windows 10 does not rely on Flash Player for anything.  So your system has other problems going on which the removal of Flash Player may or may not have exacerbated.

     

    Some things to try:

    • Reboot computer in Safe Mode.
    • Run system file checker.
    • Update drivers.
    • Run disk cleanup.
    • Perform a thorough virus and spyware scan.
    • Restore system to a previous state.
    • Re-install Windows.

     

    Nancy O'Shea— Product User & Community Expert
    J
    Adobe Employee
    jeromie_adobe
    Adobe Employee
    January 4, 2021

    I'd add a Step 0 to the beginning of this list, which is simply "Reboot.  If the problem persists, continue."  

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