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Participant
February 20, 2009
Question

can not download flash player 10

  • February 20, 2009
  • 2 replies
  • 804 views
Everytime i try to download Flash Player 10 on my computer a pop-up says It can't authenticate(mind my spelling) installer. I have no idea why it is doing this. if anyone can help please help
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    2 replies

    Inspiring
    February 20, 2009
    Hi LeeEnix-
    OS? Browser? Updating to FP10 or fresh install? Antivirus/IS (name)? What app is generating the message?
    Could be several things.
    ...need more info......
    LeeEnixAuthor
    Participant
    February 20, 2009
    i dont really know myself. I've downloaded it on here before so i dont know what is going at all. I had to completly restore my computer by system restore. The first time i downloaded it worked perfectly now it wont download it at all.
    Inspiring
    February 20, 2009
    Hi LeeEnix-
    Why so many downloads? Couldn't get FP to work? IE and Firefox (non-IE browsers) have different methods of downloading/installing. I'm guessing you're XP or Vista. System Restore should've given you back your previous (and hopefully working) FP.
    BUT, you need to uninstall before reinstalling, or it kinda jams up on ya.
    Flash uninstall Tool: http://www.adobe.com/go/t_n14157
    AV progs and IE security can both block the installation. Check IE/Tools/Internet Options/Security. Reset your zones to the default levels.
    Participant
    February 20, 2009
    quote:

    Originally posted by: LeeEnix
    Everytime i try to download Flash Player 10 on my computer a pop-up says It can't authenticate(mind my spelling) installer. I have no idea why it is doing this. if anyone can help please help


    there might be a problem on the installer. or it is not compatible.
    Inspiring
    February 20, 2009
    Hi Tekkiegurl-
    Sorry, didn't mean to jump in on ya. I was kinda on a roll.....all help is appreciated.
    I'd really like to see more folks and esp. Mac folks on this forum. Know any? My Mac friends are getting tired of me....