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A
Ausbren
Participating Frequently
May 14, 2011
Question

Can not get Flash to work

  • May 14, 2011
  • 2 replies
  • 1452 views

My computer was reimaged the other day and since then I have had to reinstall a number of programs.  Today when I tried to view an online show I found that my flash driver was no longer there.  I have tried to install it through the adobe site but not having any luck getting the program to run.

I have version 10,3,181,14 installed.  I have Windows 7 64 Bit systtem runing Professional.  I am using IE9.  In my C: drive under sys I have a Macromed folder with bot the Activex10 .exe file and Flashutil10 .ex file both of which have been installed.  During the download process it used Adobe Download Manager and when it seems to get towards the end it disappears and no further instructions are seen.

I go back into the shows and still it does not work.  Any ideas?  Much appreciated.

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    2 replies

    A
    AusbrenAuthor
    Participating Frequently
    May 15, 2011

    Thanks very much for your help.  I kept trying - did a few restarts and eventually it kickstarted and now works.  Kind regards Ausbren

    pwillener
    pwillener
    Legend
    May 14, 2011

    Ausbren wrote:

    During the download process it used Adobe Download Manager and when it seems to get towards the end it disappears and no further instructions are seen.

    I think it would be best to start with a clean reinstall:

    • download the FP uninstaller from http://kb2.adobe.com/cps/141/tn_14157.html (save it to disk);
    • download the installer (EXE) from http://www.adobe.com/products/flashplayer/fp_distribution3.html (save to disk);
    • close all browser windows, then run the downloaded uninstaller, followed by the installer.

    Now can you see the Flash animation (rotating red 'F') at http://www.adobe.com/software/flash/about/ ?

    A
    AusbrenAuthor
    Participating Frequently
    May 14, 2011

    Thanks - I currently can see the rotating Flash symbol in that web address.  Do I still need to do the mentioned instructions if I can see that?

    pwillener
    pwillener
    Legend
    May 14, 2011

    This means that Flash Player is correctly installed and working.

    On other pages where you cannot see Flash content, what exactly are you seeing?

    Also, can you post a link to some other site where you cannot view Flash content?

    Sorry, I have to be away for a while and will not be able to answer your follow-up posts soon.

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