Can not setup flash player in my software

We need more information from you to provide assistance. 

• Operating system version
• Web browser and version
• Flash Player version
• Explain your problem in step-by-step detail if possible
  • I'm not at all familiar with the software you are attemtping to install.  You'll need to provide information on it and it's requirements
• A direct link to a web page that demonstrates the problem
• If you get error messages, please provide a screenshot​

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Maria