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calebt60054801
Participant
Jul 5, 2017 9:43 PM UTC
Question

Can't access flash player's 'trusted location settings' in control panel

Hi,

When I try to get to the control panel and click on flash player to try and access the flash player settings manager, nothing pops up. I have tried re-installing flash multiple times but still nothing up - all I want to do is access the trusted location settings but can't because of this : (

Windows 10

Flash player 11.8

I use Google chrome, latest version-  Version 59.0.3071.115 (official build) (64 bit)

Thanks!

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    2 replies

    Amrita Gangwani
    Adobe Employee
    Amrita Gangwani
    Adobe Employee
    Jul 6, 2017 8:31 AM UTC

    Hi,

    For google Chrome you may access the Flash Player Global Settings using link: Adobe - Flash Player : Settings Manager - Global Security Settings panel. You can also get this link when you right-click any flash content and choose "Global Settings" from the context menu. Then follow below steps to add any location to trusted locations for Chrome.

    • On the page opened select "Global Security Settings panel" from the left panel.
    • To add any file/folder click on Edit location -> Add location
    • Paste the path to the file/folder in the input box below "Trust this location:"
    • To delete any location select that location from the menu and choose "delete location" and then confirm

    Thanks!

    Translate
    divya010193
    Adobe Employee
    divya010193
    Adobe Employee
    Jul 6, 2017 3:57 AM UTC

    Hi,


    Please see Enable Flash Player for Google Chrome

    The Google support document Adobe Flash isn't working - Chrome Help  also contains this, and more information on troubleshooting Flash in Chrome, and is kept updated by Google.

    Also, Please try the following:

    • launch chrome
    • navigate to chrome://flags/#prefer-html-over-flash
    • The flag is most likely set to Default
    • change the flag to Disabled
    • relaunch Chrome
    • Does Flash content display now?

    Thanks!

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