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Participant
July 5, 2017
Question

Can't access flash player's 'trusted location settings' in control panel

  • July 5, 2017
  • 2 replies
  • 2417 views

Hi,

When I try to get to the control panel and click on flash player to try and access the flash player settings manager, nothing pops up. I have tried re-installing flash multiple times but still nothing up - all I want to do is access the trusted location settings but can't because of this : (

Windows 10

Flash player 11.8

I use Google chrome, latest version-  Version 59.0.3071.115 (official build) (64 bit)

Thanks!

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    2 replies

    Amrita Gangwani
    Adobe Employee
    Adobe Employee
    July 6, 2017

    Hi,

    For google Chrome you may access the Flash Player Global Settings using link: Adobe - Flash Player : Settings Manager - Global Security Settings panel. You can also get this link when you right-click any flash content and choose "Global Settings" from the context menu. Then follow below steps to add any location to trusted locations for Chrome.

    • On the page opened select "Global Security Settings panel" from the left panel.
    • To add any file/folder click on Edit location -> Add location
    • Paste the path to the file/folder in the input box below "Trust this location:"
    • To delete any location select that location from the menu and choose "delete location" and then confirm

    Thanks!

    divya010193
    Adobe Employee
    Adobe Employee
    July 6, 2017

    Hi,


    Please see Enable Flash Player for Google Chrome

    The Google support document Adobe Flash isn't working - Chrome Help  also contains this, and more information on troubleshooting Flash in Chrome, and is kept updated by Google.

    Also, Please try the following:

    • launch chrome
    • navigate to chrome://flags/#prefer-html-over-flash
    • The flag is most likely set to Default
    • change the flag to Disabled
    • relaunch Chrome
    • Does Flash content display now?

    Thanks!