Can't delete Flash9.ocx

Hi,

Good question.

Once you've run the uninstaller (the install won't work without first uninstalling), use this file

Windows IE6 or IE7 (or AOL): Installer for Windows ActiveX
Windows Firefox or Opera: Installer for Windows Plug-in

Sorry this wasn't clear. I'll ask that we improve the descriptions before the next update.

--- Paul

Hi,

If you're still experiencing a problem when running Texas Hold 'Em, please do me a favor. Confirm you're running the Beta version. This is important because the extensive testing by both Adobe and MSN/Microsoft show no issues. To confirm that you're using the correct Beta version, go to this URL:

http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=tn_15507

If the version does not read 9.0.18.60, you'll need to run the uninstaller and Beta installer, both located here:
http://labs.adobe.com/downloads/flashplayer9.html

If you can generate a crash with this Beta version on Texas Hold 'Em, please contact me directly so we can diagnose the problem and solve it. Again, thanks for your help and patience.

--- Paul

Oz,

The issue you describe could be a Flash Player issue or a browser/system issue given your use of external interface. Its definitely not one that we've seen before. In any case, I do think that the 2 simultaneous calls is most likely the issue. Can you make them sequential? Interactions between the browser and a plug-in typically need to happen one-at-a-time.

I'd be happy to assign an engineer to investigate if you provide me with an URL that shows the problem and the steps you're following to cause the crash.

--- Paul

Since Adobe-Macromedia have done little to nothing about these endless/ongoing problems, perhaps it might be more productive to DIRECTLY CONTACT THE SITES WHICH USE FLASH CONTENT, and let them know why we cannot enjoy their programs any longer!
I should think that they might be more successful in getting the attention of Adobe!!!

dear paul,

while you may not be experiencing this problem very much, it is occuring repeatedly (daily 2-3 times) with my new version of flash9. i play texas hold 'em; and, after 30-45 minutes, i'm terrified of being booted off again due to "temporary problems". I've uninstalled several times and always been promted to reinstall. most sites won't run with out it.
i don't know why my plain ol' flash.ocx file already on XP home can't work just as well. or, for the most part, why does microsoft-who runs msn- work with adobe-been doin' it for years- allow a problem such as this to continue for such a long time!!!! if the shoe doesn't fit, you can't wear it.
I bought XP to run some stuff that my 6 and 8 year old windows programs can't/won't run. Is it just like a parent to let more bad things slide through on the 2nd,3rd,4th,etc. kids that come along? much like microsoft is letting people everywhere crash (daily) with programs they've been using for a long time just because it's windows xp or me or 2000 or whatever. i'm a parent and if my (latest) kid was causing problems, i'd do something about it.
color me fed up inTN

eeps!!

Hi,

Have you confirmed that the issue occurs using the test version (9.0.18.60)? If so, can you provide an URL that demonstrates the problem?

--- Paul

Cool - thank you both. Its great to hear the good news. In absence of positive feedback, I wasn't sure if everything is working well, or if you've gotten frustrated and given up.

Keep the feedback coming (positive and negative).

--- Paul

Paul, I have downloaded the beta and have not experienced any problems since. You always hear the problems people are having, so I wanted to share the good news with you too. Everything has been working perfectly for the applications I use. Thank you. Thank you.

cumtavo / Paul - I can confirm that my problems on neopets have been solved completely since the beta release.

No crashes for 4 days (and counting), and I can play moon rock rampage without a single problem