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A
Anonymous
March 19, 2011
Question

Can't download Flash 10.2

  • March 19, 2011
  • 1 reply
  • 2257 views

Hi,

I'm running Vista Ultimate 32 bit and just upgraded to IE9.  I uninstalled my older version of flash player and downloaded the 10.2 installer but I'm not able to download the player.  I don't get the box popping up asking me if I want to continue or anything.  It just sits there doing nothing.  Please help....

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    1 reply

    A
    Anonymous
    March 19, 2011

    Hi, When you downloaded the Installer what did you do next? Install it? Did you download the Installer and SAVE it to your Desktop? This would be Installing manually.

    Or did you use the Direct Installer?

    Thanks,

    eidnolb

    A
    Anonymous
    March 19, 2011

    I tried a couple of different ways but in the end did not save it to the desktop.

      I found it in the search bar clicked on it, closed up the browser like it asked, and installed it and hit the done button.  I restarted the computer and opened the browser to the Adobe site but am still unable to download the player.

    A
    Anonymous
    March 19, 2011

    Hi, thanks. Try the following method and see if that helps.

    Download and SAVE to your Desktop the Uninstaller:
    http://kb2.adobe.com/cps/141/tn_14157.html 
    Download and SAVE to your Desktop the Installer for IE- use the EXE Installer
    http://www.adobe.com/products/flashplayer/fp_distribution3.html

    Close all browser windows, you only want to be looking at your Desktop.
    Disable any messenger services, as yahoo, msn, etc in the system tray(area near the clock)
    Be sure to use the Administrator Account.

    Disable your Anti-Virus

    Run the Uninstaller and when finished, Reboot(restart) your computer.
    Check to make sure the Anti-Virus is still Disabled
    Run the Installer for IE, and when finished, Reboot.

    Re-enable your Anti-Virus

    Then go to this test site and test each browser:You should see the Flash Player logo animation and vs 10.2.152.32

    http://www.adobe.com/software/flash/about/

    You may want to print these instructions to make it easier to follow. If you have any questions, let me know.

    Thanks,

    eidnolb

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