Can't get it to download

Forum|Forum|18 years ago
May 25, 2008
5 replies
446 views

For some reason every time I try to download the flash player it tells me I need to close down firefox, so I do, and retry it and it continues to tell me that every time. Firefox isn't running!!!!! I can't get past that part. I need help!!

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A

Artflux

Participating Frequently

ye try restarting should sort it out

S

Scott-2008

Participant

Ah this is a problem that I had to solve at my work...

Basically you are running firefox on an older version and there are a few conflicts. Mines went into a state of relapse - you would try opening up firefox then it would say " FIREFOX is already open! ". This started to bug me, so i updated it and it fixed it. What has happened is you have an addon which keeps firefox running in the background. So either update or reinstall.

Believe me, its worth it! Firefox is far superior!

K

komodo9

Participating Frequently

Alternatively, you could just try restarting your computer, then try the installation.

Good luck!

H

how-to

Participant

I had the same problem and had to shut firefox down manually in the task manager.

F

findanyrecords

Participant

Ctrl Atl Delete into the Task Manager and see if FireFox is listed in the Process list. If so then shut it down that way.

Then try to reinstall.