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7 replies

Anonymous
March 8, 2017

Is there any way to fix that>?

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_maria_
_maria_
Legend
March 8, 2017

Hi Adamko12

Sorry for the late reply.  I'm not seeing errors in the log file.  You mention Chrome in your first post, but the installation logs show installation records for ActiveX Control for IE and NPAPI plugin for Firefox.  I do not see any installation records for PPAPI plugin for Chromium-based browsers.  What browser are you attempting to install Flash Player for?  Note that Google embeds Flash Player in Chrome and there shouldn't be a need to install Flash Player PAPPI for Chrome.

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Maria

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Anonymous
March 8, 2017

Started to using the firefox , not helping the flash not working on both and i've enabled both of them
I can't install adobe flash , it get to 90% and fails right after
i just need to install but i can't

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_maria_
_maria_
Legend
March 6, 2017

Hi,

In order to troubleshoot we'll need to view the install log files. Please review the FAQ Where do I find the Flash Player installation log on Windows?  and provide the files listed: FlashInstall.log (2 of them), Adobe_ADM.log and Adobe_GDE.log.  Upload the files to cloud.acrobat.com/send using the instructions at How to share a document and post the link to the uploaded files in your reply.

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Maria

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Anonymous
March 6, 2017

Shared Files - Acrobat.com
thanks for the quick replay

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