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Participant
Jun 20, 2017 1:04 AM UTC
Answered

Can't install flash player 26 on WinXP

When I try, installation fails due to outdated plugins. When I try to update plugins, I can't beacaue flash player is not up to date.

How does this get fixed? I'm running Windows XP.

[moderator: added 'WinXP' to title]

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Correct answer
Jun 20, 2017 3:44 PM UTC

Hi,

What issue are you observing? Could you post a screenshot of the same.

Thanks!


The problem has been resolved. Attached are my notes from the investigation.

6 replies

ridhij4208356012135538
Adobe Employee
Adobe Employee
Jun 20, 2017 5:37 AM UTC

Hi,

We were facing some issue installing Flash Player using online installer on Windows XP platform. Please try again now. The issue is fixed.

Thanks!

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Jun 20, 2017 5:41 AM UTC

There were two separate update files. One worked, one didn't.

This one always failed flashplayer26_a_install.exe from https://get.adobe.com/flashplayer/download/?installer=FP_26_for_Firefox_-_NPAPI&os=2003&browser_type=Gecko&browser_dist=Firefox&stype=6602

This one worked install_flash_player.exe

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ridhij4208356012135538
Adobe Employee
Adobe Employee
Jun 20, 2017 6:50 AM UTC

Hi,

What issue are you observing? Could you post a screenshot of the same.

Thanks!

Translate