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Participant
June 20, 2017
Answered

Can't install flash player 26 on WinXP

  • June 20, 2017
  • 1 reply
  • 991 views

When I try, installation fails due to outdated plugins. When I try to update plugins, I can't beacaue flash player is not up to date.

How does this get fixed? I'm running Windows XP.

[moderator: added 'WinXP' to title]

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Correct answer

Hi,

What issue are you observing? Could you post a screenshot of the same.

Thanks!


The problem has been resolved. Attached are my notes from the investigation.

1 reply

ridhij4208356012135538
Adobe Employee
Adobe Employee
June 20, 2017

Hi,

We were facing some issue installing Flash Player using online installer on Windows XP platform. Please try again now. The issue is fixed.

Thanks!

June 20, 2017

There were two separate update files. One worked, one didn't.

This one always failed flashplayer26_a_install.exe from https://get.adobe.com/flashplayer/download/?installer=FP_26_for_Firefox_-_NPAPI&os=2003&browser_type=Gecko&browser_dist=Firefox&stype=6602

This one worked install_flash_player.exe

ridhij4208356012135538
Adobe Employee
Adobe Employee
June 20, 2017

Hi,

What issue are you observing? Could you post a screenshot of the same.

Thanks!