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October 24, 2015
Answered

can't install flash player

  • October 24, 2015
  • 1 reply
  • 441 views

Hi all,

i downloaded a flash player installer from the link https://get.adobe.com/it/flashplayer/download/?installer=FP_19_for_Firefox_-_NPAPI&os=Windows%207&browser_type=Gecko&browser_dist=Firefox&d=McAfee_Security_Scan_Plus_FireFox_Browser&dualoffer=false due to a security alert on the previus version.

When I click to the exe file downloaded (flashplayer19_ha_install.exe) it starts open a new window with the title "Adobe download manager", but the window remains completely blank and nothing happens.

I wait few minutes and when i close the windows it opens the browser redirecting it to the link https://get.adobe.com/flashplayer/ and deleting the exe file downloaded.

Is this correct ?

I'm afraid of installing a kind of virus or rootkit, is possible ?

Can you plese explane why flash player doesn't install  and how is the correct way ?

Any hint will be appreciated

Flavio

    This topic has been closed for replies.
    Correct answer ConjurerDragon

    I had the same problem.

    The file offered on the site

    https://get.adobe.com/flashplayer/

    is not the flashplayer itself but only an (smaller in size) installer that after being started downloads Flash Player (and whatever is advertised if you forget to uncheck the box).

    On the Flash Player help page

    https://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows.html

    under "Still having problems" near the bottom are links to download a different (larger in size) installer. That solved my problem.

    1 reply

    ConjurerDragon
    ConjurerDragonCorrect answer
    Inspiring
    October 25, 2015

    I had the same problem.

    The file offered on the site

    https://get.adobe.com/flashplayer/

    is not the flashplayer itself but only an (smaller in size) installer that after being started downloads Flash Player (and whatever is advertised if you forget to uncheck the box).

    On the Flash Player help page

    https://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows.html

    under "Still having problems" near the bottom are links to download a different (larger in size) installer. That solved my problem.