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April 20, 2016
Answered

Can't install Flash Player update on Windows 10, Firefox 45.0.2

  • April 20, 2016
  • 1 reply
  • 1211 views

Hello - any help appreciated!

Windows 10, Firefox 45.0.2

Get "Connection failed. Click the retry button to resume installation" error after I click 'yes' to execute/open/install the .exe file.

When I click "Retry", I get "Connection failed. Click the finish button and restart the install process", but this doesn't work.

Also tried completely uninstalling Flash Player before trying again but no luck.

Thank you!

    This topic has been closed for replies.
    Correct answer jeromiec83223024

    Try the link to the appropriate offline installer are at the bottom of this guide.  It should get you going.

    https://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows.html

    Thanks!

    1 reply

    jeromiec83223024
    jeromiec83223024Correct answer
    Inspiring
    April 22, 2016

    Try the link to the appropriate offline installer are at the bottom of this guide.  It should get you going.

    https://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows.html

    Thanks!

    April 26, 2016

    Thanks so much for your help, that worked!