Can't install update on OS X 10.11

Forum|Forum|10 years ago
June 28, 2016
4 replies
1202 views

Trying to install latest Flash update (version 22) on Mac running 10.11

Double click on the installer file, flash icon bounces for about 2 minutes in the dock; then nothing and no black for under the icon.

Any help with this much appreciated.

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M

mark-laff

Participant

Same exact problem

- mac os x 10.11.5

- download AdobeFlashPlayer_22au_a_install.dmg

- launch Install Adobe Flash Player.app

- authorize with my permissions

- Under "Preferences" select "Notify me to install updates"

- click "Next"

- progress bar - Installing progress bar...

- error message "Installation failed. Click 'Finish' for further as..."

E

Ed Obermeyer

Participant

Install the Java update and all will work just fine. I did that and no problems after that.

C

crunchyjax

Participant

the problem appears to be with the install file itself. I have no problem downloading it. I have no problem unzipping it. When I double-click on the "Install Adobe Flash Player" icon, it exhibits the behavior described by the original poster, that is, it bounces for about 2 minutes in the dock; then nothing happens and no black dot under the icon. I have tried downloading the file multiple times, from different browsers.

Come on Adobe, fix this! Obviously there's a problem, since a number of people are having the same issue!