Cannot continue installation

Question

Hi,Since a time ago with Windows 7, I couldn't update Flash Player (for both Chrome and Firefox) because of an error message saying "cannot continue because another flash player install or uninstall instance is active". With the update of Win 7 to Win 10 I believed that it would get fixed. But the error keep appearing. I could successfully update flash player to version 18 with standalone installers, but again, with the update to 19 I have the same error message. Worst, it was a message "uninstall previous version" so I downloaded the uninstaller and now I have neither 18 nor 19 install in my Firefox.With such apps like Task Manager and Process Explorer I could never find any instance of any installer running, so, I guess that it could be a Register entry that is not deleted. Or perhaps it's another thing.I was looking for in this forum and others but couldn' find a suitable answer.I hope you can help me (and forgive my english).Thank you in advance.

Carm01 · Accepted Answer

Hi, Carm01.It was awsome, it really really worked. Solved all my problems. I will keep on using it.All my grateful thanks to you.Best regards (and forgive my english).Thank You much for your support!  A simple one click solution that does all the work! If you don't mind to mark this as soled, would greatly appreciate itHave a Good one

_maria_ · Answer

Hi Ridagold,Are you using the online installer, or the offline installer? If you're not sure which one, please post a screenshot ( see How to post a screenshot in the forum) of the installer dialog window.--Maria

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