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Jill_Duncan
Participant
January 29, 2011
Question

Cannot do anything with the new Flash Player 10.1

  • January 29, 2011
  • 2 replies
  • 426 views

We have a Dell desktop and I don't know much more than that as I am not tech savy, but we have tried several times to install the new Flash Player and when I check it shows that it is installed, but when we try to upload anything on Facebook or watch any videos, it says we must download the new Flash Player. So we have uninstalled it several times also to re-install it again. HELP me!!!! We are getting very frustrated.

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    2 replies

    A
    Anonymous
    January 30, 2011

    Hi, ok you have the XP. What version of Internet Explorer are you using? If you don't know, go up to Help and click on About Internet Explorer. That tells you there. Also you should see an update for XP, SP1, 2 or 3. I need that info also.

    Do you have any other browsers Installed?  If so which ones and version numbers please.

    Thanks,

    eidnolb

    J
    Jill_DuncanAuthor
    Participant
    January 30, 2011

    Did some looking to get a little more info. We have Windows XP and have McAfee and Malewarebytes.

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