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ColdWarG
Participating Frequently
December 3, 2017
Question

cannot download flash player installer

  • December 3, 2017
  • 1 reply
  • 965 views

Server says "File not found" when I click on the Get Flash Player link.

This topic has been closed for replies.

1 reply

_maria_
Legend
December 4, 2017

To provide assistance, please provide the following information:

  • Operating system version
  • Web browser and version
  • Exact link to the page you are experiencing issues on
  • Explain your problem in step-by-step detail if possible
  • If you get error messages, please provide a screenshot
ColdWarG
ColdWarGAuthor
Participating Frequently
December 13, 2017

I fixed this very inappropriately by downloading and installing an older version of the software because I could not find a full, offline, installer package to solve my problem.

After installing, the updater fetched the latest version and installed it.

Should never need to take such a roundabout means of installation, especially with a company as big and well known as Adobe. That's using hacker tricks to gain the correct install.

jeromiec83223024
Inspiring
April 27, 2018

For posterity, you don't actually have to install an older version.

If we had known the operating system up front, we would probably have directed you to the appropriate installation troubleshooting guide, which would have solved this for you without requiring you to install an older version.

If you're running across this thread and have the same problem, you can find those guides here:

https://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-mac.html

https://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows.html

Also, if the guides don't help (or the offline installer is necessary), posting copies of your installation logs will help us understand why the installation was failing.