A

Anonymous

Answered

Cannot download Flash update as it redirects to Adobe.com

Forum|Forum|9 years ago
December 19, 2016
5 replies
3281 views

Current system: Windows 10 - Google Chrome 55.0.2883.87 m, Firefox 50.1.0 - Flash 23.0.0.207

I got a pop-up telling me to install the Flash update. When I go to Flash update, as usual this page opens:

Adobe Flash Player Install for all versions

I click "Install Now" and get this page: Adobe: Creative, marketing and document management solutions - in other words, clicking install now redirects to the adobe.com homepage.

When at this adobe.com homepage, I click "Flash player" at the bottom right, I am back at Adobe Flash Player Install for all versions

Clicking "Install Now" I again am redirected to the Adome.com homepage Adobe: Creative, marketing and document management solutions

Repeat endless times. In other words: I cannot download the update as I always am being redirected to Adobe: Creative, marketing and document management solutions instead. This has never happened before.

I already tried updating from the Flash Player Settings Manager, but the result is the same.

Does anyone know how to get past this?

Thank you.

Download install

This topic has been closed for replies.

Correct answer jeromiec83223024

The issue with the download page has been resolved. Thank you for your patience.

A

Anonymous

to this

_maria_

Legend

duplicate comment. same issue reported at Can't get a new update redirected to other page _javascript:/*https://get3.adobe.com/flashplayer/update/ppapi/ I'll reply to your issue at this discussion topic.

Locking this discussion topic as it's fairly old

A

Anonymous

can't update my flash. I get noticed to download, I click it and firefox opens

https://get3.adobe.com/flashplayer/update/ppapi/

then suddenly address bar changes to _javascript:/*https://get3.adobe.com/flashplayer/update/ppapi/

and this opens google.com search _javascript:/*https://get3.adobe.com/flashplayer/update/ppapi/

jeromiec83223024Correct answer

Inspiring

The issue with the download page has been resolved. Thank you for your patience.

A

Anonymous

Works like a charm. Thank you!

Bani Verma

Legend

Moving to Installing Flash Player

John T Smith

Community Expert

If the update doesn't work, how about just getting a complete new install?

Getting Flash Player https://get.adobe.com/flashplayer

A

Anonymous

It is not the download in it that does not work, I simply cannot get access to a download because the INSTALL button redirects to the homepage of Adobe.com

I tried the link you gave, same problem.

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