Cannot install Flash Player because there is another installation in progress

Question

Hi,Every time I try to install Flash Player, appears a message telling that I have another installation in process, so the current installation will shut down.The fact is that I don't have another installation.Sometimes, the Flash Update Utility of Carmine S. did the work, but now, neither the app, nor the script, managed to finish the installation.I use Cyberfox 50.0 and Palemoon 26.5.0, both 64 bits versions and both fully compatible with Firefox (these are mods, in facts). Anyway, I use to try the installation whit all the browsers closed. I'm using Win 10 build 1607 64 Bits and these are the two last attempts, in the flashinstall.log file:2016-11-13+20-43-55.926 [error] 1226 1062=O====== M/23.0.0.207 2016-11-13+20-43-38.273 ========0000  00000010 "C:\WINDOWS\SysWoW64\Macromed\Temp\{5BED03CB-AAD9-4C49-97C6-2AFBDD3E35B4}\FlashPlayerInstaller.exe" 0001  00000011 10002  00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 20003  00001036 Software\Mozilla\Cyberfox\extensions/Plugins 20004  00001036 Software\Mozilla\Firefox\extensions/Plugins 20005  00001036 Software\Mozilla\FossaMail\extensions/Plugins 20006  00001036 Software\Mozilla\Pale Moon\extensions/Plugins 20007  00001036 Software\Mozilla\Thunderbird\extensions/Plugins 20008  00001036 Software\Opera Software/Last CommandLine 20009  00001036 Software\Opera Software/Last CommandLine 20010  00001036 Software\Opera Software/Plugin Path 20011  00001036 Software\Opera Software/Plugin Path 20012  000000140013  00000015 C:\WINDOWS\SysWoW64\Macromed\Flash\FlashUtil32_23_0_0_207_Plugin.exe0014  00000016 C:\WINDOWS\SysWoW64\Macromed\Flash\FlashUtil32_23_0_0_207_Plugin.dll0015  00000024 C:\WINDOWS\SysWoW64\Macromed\Flash\plugin.vch0016  00000017 C:\WINDOWS\SysWoW64\Macromed\Flash0017  00000022 C:\WINDOWS\SysWoW64\Macromed\Flash\FlashPlayerPlugin_23_0_0_207.exe0018  00000021 C:\WINDOWS\SysWoW64\Macromed\Flash\FlashPlayerUpdateService.exe0019  000011060020  000011060021  00001024 C:\WINDOWS\SysWoW64\Macromed\Flash\FlashPlayerUpdateService.exe 183=X====== M/23.0.0.207 2016-11-13+20-44-11.856 ========2016-11-23+18-57-51.199 [error] 1226 1062=O====== M/23.0.0.207 2016-11-23+18-57-35.696 ========0000  00000010 "C:\WINDOWS\SysWoW64\Macromed\Temp\{2B9C9C64-2F53-4871-9C5E-D61D36265F5D}\FlashPlayerInstaller.exe" 0001  00000011 10002  00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 20003  00001036 Software\Mozilla\Cyberfox\extensions/Plugins 20004  00001036 Software\Mozilla\Firefox\extensions/Plugins 20005  00001036 Software\Mozilla\FossaMail\extensions/Plugins 20006  00001036 Software\Mozilla\Pale Moon\extensions/Plugins 20007  00001036 Software\Mozilla\Thunderbird\extensions/Plugins 20008  00001036 Software\Opera Software/Last CommandLine 20009  00001036 Software\Opera Software/Last CommandLine 20010  00001036 Software\Opera Software/Plugin Path 20011  00001036 Software\Opera Software/Plugin Path 20012  000000140013  00000015 C:\WINDOWS\SysWoW64\Macromed\Flash\FlashUtil32_23_0_0_207_Plugin.exe0014  00000016 C:\WINDOWS\SysWoW64\Macromed\Flash\FlashUtil32_23_0_0_207_Plugin.dll0015  00000024 C:\WINDOWS\SysWoW64\Macromed\Flash\plugin.vch0016  00000017 C:\WINDOWS\SysWoW64\Macromed\Flash0017  00000022 C:\WINDOWS\SysWoW64\Macromed\Flash\FlashPlayerPlugin_23_0_0_207.exe0018  00000021 C:\WINDOWS\SysWoW64\Macromed\Flash\FlashPlayerUpdateService.exe0019  000011060020  000011060021  00001024 C:\WINDOWS\SysWoW64\Macromed\Flash\FlashPlayerUpdateService.exe 183=X====== M/23.0.0.207 2016-11-23+18-57-54.491 ========I would like to know if there is a register branch that i can delete or if there is an effective way to install flash player manually.Thank you for your attention and best regards.

_maria_ · Answer

Hi,The log files provided do not show any error. Please do the following:Launch Task ManagerClick the 'More Details' button in the bottom left of the Task Manager windowLaunch Flash Player and proceed with installation.When the installer stops with the "Cannot install Flash Player because there is another installation in progress." message go to Task Manager and look for anything that has Flash in the title in the Processes and Users tabs.If you are using the online installer (downloaded from get.adobe.com/flashplayer), upload the Adobe_ADM.log and Adobe_GDE.log files (saved atC:\Users\<YourUserID>\AppData\Local\Temp\Adobe_ADMLogs) to cloud.acrobat.com/send using the instructions at How to share a document .Post the link to the uploaded files in your reply.Thank you.--Maria

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