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G
Gr8ful613
Participant
August 6, 2013
Question

Cannot install flash player due to internet explorer

  • August 6, 2013
  • 1 reply
  • 1078 views

I am running Windows 7 and Internet Explorer 10. I have disabled activeX filtering, made sure scripting was enabled, and temporarily shut off my antivirus software as instructed by Adobe website. None of these things have fixed my problem. I try to download the flash player and in the middle of downloading it says to close internet explorer. I close all open windows of IE and push continue. It keeps telling me to shut down internet explorer even though it is not open. Please help. Thanks!

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1 reply

C_F_McBlob
C_F_McBlob
Inspiring
August 7, 2013

See: http://forums.adobe.com/thread/1199361

and

Download the Adobe Flash Player installer directly by clicking one of the following links.

Flash Player for ActiveX (Internet Explorer)

Flash Player Plug-in (All other browsers)

G
Gr8ful613Author
Participant
August 7, 2013

Thanks so much for the suggestion, but that did not work either. Same error, close internet explorer before continuing. Oh well, maybe I will have to pay to get it fixed:/

[private data removed]

C_F_McBlob
C_F_McBlob
Inspiring
August 7, 2013

After you download the installer ("Save" it - don't "Run" it), reboot so nothing is running, and THEN do the install from the file you downloaded. I've never seen that fail yet.

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