Cannot install Flash Player on Windows 7 64 Bit

Forum|Forum|16 years ago
April 16, 2010
2 replies
3032 views

I have a Dell with Windows 7 64 Bit laptop. I cannot install the adobe flash player. I have seen a lot posted on here, but am really lost. Can anyone explain to me what I can do to fix the problem. Really upset because this is a new computer. Thanks for any help.

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Correct answer pwillener

jlar_05 wrote:
... then I received errors

What errors...?

Also, you need the 32-bit version of Internet Explorer - Flash Player will not work on the 64-bit version.

J

jlar_05Author

Participant

Hello All, I want to first say I appreciate your help.

I did find a solution. In adobe there is a 'lab' section. Here there is a spot to click on Adobe Flash 10.1 after installing this and restarting my computer the problem is fix.

Here is the link to what I used.

Hope this helps someone else like it did me.

http://labs.adobe.com/?promoid=DTEID

pwillener

Legend

Can you elaborate what you mean by "cannot install" - do you get an error message, and how do you try to install it?

Also, what web browser are you using? (I.E., FIrefox, 32-bit or 64-bit version?)

J

jlar_05Author

Participant

I am using Internet Explore 8.

The adobe flash was working then I received an update, said yes, then I received errors and Adobe Flash was not working, I uninstalled it using the Adobe uninstall. Now when I go to install it send me to a "Tech note" that talks about the flash player not working with 64 bit....

pwillenerCorrect answer

Legend

jlar_05 wrote:
... then I received errors

What errors...?

Also, you need the 32-bit version of Internet Explorer - Flash Player will not work on the 64-bit version.

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