Cannot open AdobeFlashPlayer installer

Question

I was prompted to install the newest version of Adobe Flash Player on my MacBook Pro (OS 10.11.5). I am using the Safari browser (version 9.1.1 /11601.6.17). After downloading the installer, I double-clicked on the .dmg file but then got an error message indicating that the disk image could not be opened with the given reason "Protocol wrong type for socket". Here's a screen shot of the warning:

I tried downloading the installer directly from the Adobe website and got the same error message. Any ideas on how to resolve this problem?

The version of the Flash Player currently installed on my computer is 21.0.0.226.

Many thanks.

_maria_ · Accepted Answer

when you downloaded the file directly from the Adobe website, what link did you use to download the installer?have you tried rebooting your system and running the installer again?

jamesk55910482 · Answer

I have no idea why this worked, but rebooting my computer did the trick - the .dmg file opened up without error and I was able to install the Flash Player. Should have just tried this first, I guess.

Thanks!

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