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derek14golf
Participant
August 5, 2015
Question

Cannot open Incredimail since updating Adobe Flash Player vers 18.0.0.209

  • August 5, 2015
  • 1 reply
  • 1702 views

Running Windows 7, and Firefox browser, updated Adobe FP vers 18, yesterday, and now Incredimail tells me that I need to install Flash player. Also says that issues should be settled at Adobe end, not theirs. Tested my installation and it works fine. How do I resolve this matter.

    This topic has been closed for replies.

    1 reply

    JasbeerSingh
    Adobe Employee
    JasbeerSingh
    Adobe Employee
    January 7, 2016

    Hi

    It seems that you have flash player only on Firefox.

    Please open the link Flash Player Help in Internet Explorer and check the Flash player version.

    If it is not installed or is not the latest version, the page provides a link to download the same.

    Please install the latest version of Flash player(version : 20.0.0.270 for Win7)

    If that does not resolve your problem, please share more details about your issue.

    If possible, please share screenshot of the issue. (provide a screenshot)

    Regards

    0
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