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Chirag5FD4
Participant
March 7, 2021
Answered

Cant use flash

WHY ON EARTH WOULD YOU BUY SOMEONE ELSE'S PROGRAM AND DISCONTINUE IT AFTER 20 YEARS???????!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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Nancy OShea
Nancy OSheaCorrect answer
Community Expert
March 7, 2021

After 20 years, it's no longer fit for purpose.  Web browsers don't support 3rd party plugins anymore.  It's called progress.  The same thing happened a few years ago with Java, Silverlight, QuickTime, Real Player and now Flash.  Accept it and move on.

 

 

Nancy O'Shea— Product User & Community Expert
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8 replies

Community Expert
DeanUtianCommunity Expert
Community Expert
March 10, 2021

Other's have already mentioned that the Flash format is no longer suitable in our current environment.

To add, Flash Pro, the tool used to create SWF Flash content has been renamed to Adobe Animate and it outputs to HTML5. 

Adobe bought Macromedia and the range of products. Many of them were discontinued. Some have evovoled into new products. 

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Nathan5CB5
Participating Frequently
March 12, 2021

...You literally just re-explained something that O.P. had already demonstrated they understood.  Yes, this is the problem O.P. is referencing.  Adobe bought Macromedia and the range of products.  Many of them were discontinued.  Some have evolved into new products.  This has upset your consumer base tremendously, and we are curious what the company plans to do to address the litany of problems they have created for their consumer base by arbitrarily discontinuing a product for which there was an unbelievable amount of enthusiasm and demand.

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Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
March 12, 2021

@Nathan5CB5,

I'm afraid you're totally missing the point.  Old technology is here today, gone tomorrow.  Flash is dead because the browsers stopped supporting it. 

 

The web has grown up a lot in the 20 years since Macromedia went out of business.  And there was absolutely nothing Adobe could do to keep Flash going forever if the major browsers vendors like MS, Google, Mozilla and Apple refused to support it anymore.  That ship has sailed away. There's no turning it back now.

 

On the web the only constant is that the web is constantly changing.  If you're not keeping up those changes, you're falling hopelessly behind. HTML5 and progressive web apps that work on native web technologies are the way forward now.   That's just how it is.  Accept it and move on.

 

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Nancy O'Shea— Product User & Community Expert
Nancy OShea
Community Expert
Nancy OSheaCommunity ExpertCorrect answer
Community Expert
March 7, 2021

After 20 years, it's no longer fit for purpose.  Web browsers don't support 3rd party plugins anymore.  It's called progress.  The same thing happened a few years ago with Java, Silverlight, QuickTime, Real Player and now Flash.  Accept it and move on.

 

 

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Nancy O'Shea— Product User & Community Expert
Nathan5CB5
Participating Frequently
March 12, 2021

Why are you being so rude?  "It's called progress?"  Do you think that's an appropriate way for a customer service representative to speak to a customer?  Check yourself.  If you're irritated with the amount of questions you are receiving regarding Flash, you have three options --

 

#1 - Bring back Adobe Flash

#2 - Offer an alternative solution

#3 - Quit your job

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JonathanArias
JonathanArias
Legend
March 7, 2021

Because no other company in history has ever done that right?

 

You answered your own question: because it's out of date technology.

 

what is it you can't do? Want to explain?

 

changed your thread topic subject also. 

jonathan

[moderator]

 

 

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Nathan5CB5
Participating Frequently
March 12, 2021

Why are you being so rude?  Adobe customer service reps are the rudest people I have ever had the displeasure of talking to.  Stop talking down to your customers.  I know you're really frustrated that there's such a large demographic of people who have such a passionate appreciation for your product, but DEAL WITH IT.  You are the person who decided to pursue a career in consumer goods.  Now you have to deal with the fallout of arbitrarily discontinuing a product for which there is unbelievable consumer demand.  You can scream about how it's no longer "fit for purpose" all you want, but if the entire consumer base seems to disagree with you, then that means that you are incorrect.  We are the reason this entire field of business exists in the first place.  If we want Adobe Flash Player, then it's fit for purpose.  If you have security bugs you need to fix -- cool!  I'm assuming the engineers and technicians who sought out a career in engineering would be happy to work on a project like that.  Stop talking down to your customers simply because they haven't stopped liking a product you don't think they should like anymore.  You don't get to dictate the terms of consumer demand.  Sorry not sorry.  Bring back Flash Player if you're sick of hearing about it -- it's that simple.

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