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Participant
December 18, 2014
Question

Changed login password but still can't login to update flash player

  • December 18, 2014
  • 2 replies
  • 280 views

Any ideas, super annoying?

This topic has been closed for replies.

2 replies

Participating Frequently
June 24, 2016

Hi,

This is the operating system, not Flash Player that is prompting for the password.  Please see What userid & password do I need to install Flash Player?  for assistance.

June 24, 2016

I can't get live help and Forum doesn't anser the log on issue

John T Smith
Community Expert
Community Expert
June 24, 2016

When you are installing or updating, that is MOST LIKELY your computer operating system asking you to prove that you have permission by asking for your COMPUTER password, not your Adobe password https://forums.adobe.com/thread/2139902