Choppy Video Playback - OS X 10.8 - Player Version 11.5.502.110

Forum|Forum|13 years ago
November 7, 2012
1 reply
3643 views

Video playback is choppy using the current Macintosh Flash Player, version 11.5.502.110. It has been for some time, with the last few versions of Flash.

View any video at cnet.com or foxnews.com and the problem is readily apparent.

Downgrading to version 10.3.183.18 solves the problem.

This topic has been closed for replies.

chris.campbell

Legend

What browser and version of OS X are you using? Would you mind generating a system profile report and emailing it to me at ccampbel@adobe.com? We'll also need an exact URL to test this against.

Finally, can you try disabling hardware acceleration in Flash's preferences to see if that makes a difference?

How do I disable or enable hardware acceleration?

Thanks,

Chris

A

Anonymous

Thank-you for your reply, Chris!

No, I'm afraid disabling hardware acceleration and restarting Safari didn't help.

The problem occurs in both Firefox 16.0.2 and Safari 6.0.2. I'm using OS X 10.8.2.

Downgrading to 10.3.183.18, as mentioned, solves the problem in Firefox - Safari won't let me play video using an older version of Flash.

Here's but one link, found on CNET...

http://cnettv.cnet.com/8301-13484_53-57545926-10391694/prizefight-apple-ipad-mini-vs-google-nexus-7/

I've emailed a System Profile Report to your address, too.

chris.campbell

Legend

Thank you. I received your system profile and I've forwarded this to our video team for their review. When you get a chance, could you tell me if you encounter problems with either of these two test videos?

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