Skip to main content
March 28, 2017
Question

Chrome Flash Player Issues

  • March 28, 2017
  • 1 reply
  • 803 views
I am currently running Version 57.0.2987.110 of chrome.
I am using version 25.0.0.127 of flash player according to the site.
Windows 7 64-bit
I've followed the steps of making sure flash is enabled in my settings - advanced - etc etc and yet to no avail will flash player work for me. This started recently and following any tips on how to fix this have led me to a dead end. Someone please help.
    This topic has been closed for replies.

    1 reply

    divya010193
    Adobe Employee
    Adobe Employee
    March 28, 2017

    Hi,

    You may try below steps

    1) Go to chrome://settings

    2) Click on Show advanced settings

    3) Click on Content settings

    4) Look for Flash heading and select the radio button next to allow sites to run Flash

    Thanks!

    March 28, 2017

    I've followed that step as well. I've tried as many of the "fixes" as I could find before I came here looking for help. At this point I'm ready to write off Flash and be done with it except to many sites I use like it.

    _maria_
    Community Manager
    Community Manager
    March 28, 2017

    Hi,

    It's possible this is due to Google's recently implemented Site Engagement Index feature, which they have been ramping up.  If you haven't done so yet, please try the following:

    1. Launch Chrome and navigate to chrome://flags
    2. Search for Prefer HTML over Flash
    3. Select Enabled
    4. Relaunch Chrome
    5. Does Flash content display?