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Participant
February 17, 2016
Question

cloud orange adobe flash player doesn't read h264 with low bitrate

  • February 17, 2016
  • 1 reply
  • 474 views

Hello

I put mp4 videos encoded with h264 in sharing on the orange cloud...

The cloud player is abobe flash player...

When I backup a mp4 video generated by the screencast-o-matic software encoded in h264 may not be readable in the cloud I have error message: your file is not yet available in reading. Please try again later...

the video h264 is generated with a flow of the order of 250kbs...

The same video transcribed in other formats with other codecs is readable...

The same video still re-encoded in h264 with a higher bitrate of 500kbs agenda becomes readable...

I believe that there is a relationship between a low bitrate and not reading...

If someone could fill me in and give me some explanations it would significantly help me?

I applied the usual forms of handling in case of problems on the player without result.

Thank you for your answers.

Thanks in advance.

Jean Luc Ferré

Bonjour,

j'ai mis des vidéos mp4 encodées avec h264 en partage sur le cloud orange....

Le lecteur du cloud est abobe flash player....

Lorsque je sauvegarde une vidéo mp4 générée par le logiciel screencast-o-matic encodée en h264 celle-ci ne peut être lisible dans le cloud j'ai le message d'erreur :   Votre fichier n'est pas encore disponible à la lecture. Veuillez réessayer ultérieurement...

celle video h264 est générée avec un débit de l'ordre de 250kbs....

La même vidéo transcrite dans d'autres formats avec d'autres codecs est lisible....

La même vidéo réencodée toujours en h264 avec un bitrate supérieur de l'ordre de 500kbs devient lisible....

je crois qu'il y a un rapport entre un bitrate bas et la non lecture...

Si quelqu'un pouvait me renseigner et me donner quelques explications ça m'aiderait beaucoup??

J'ai appliqué les manipulations usuelles en cas de problèmes sur le player sans résultat.

Merci de vos réponses.

Merci d'avance.

Jean Luc Ferré

Ce message a été modifié par : jean luc ferre Traduction en anglais

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    1 reply

    jeromiec83223024
    Inspiring
    February 18, 2016

    Can you please provide a link to an example of the problem?  We'd really need to debug it with C++ to understand what the problem is. 

    It's possible that the encoder has a bug at the lower bitrate.  Our software codec is very forgiving, but if you're decoding video in hardware, the decoders are very strict about good encoding.

    We actually have a good set of recommendations for encoding to get the best possible playback here:

    Video Encoding Cookbook and Profile Guidelines for the Adobe Flash Platform | Adobe Developer Connection

    Participant
    February 19, 2016

    Hello,

    thank you for your answer..

    i give you the link of sharing the file on the "orange cloud" : https://share.orange.fr/#m6vrBEUHTU2c49c35e8a

    the file can't be read in the cloud (that's the problem) but it can be downloaded....

    the name of the file is : "tableau-nouvel-essai'

    the  link for the orange cloud is :https://web.cloud.orange.fr/#home/mosaic/all/datedsc/flat

    you will see the file that can't be red by the player "adobe flash player" and we have the error message that you will see on the joined picture

    I hope you can help me and give me some advice to solve this problem.

    Thank you for all and waiting your answer.

    Jean Luc Ferré

    jeromiec83223024
    Inspiring
    February 19, 2016

    Orange provides a webpage that has an embedded video player built with Flash, that accesses the video that's hosted on their content server.  It's their video player SWF, not Flash Player itself that's throwing the error message.

    I don't see any error messages coming from ActionScript when running a Debugger version of Flash Player, nor do I see any error messages in the browser's debugging console, or any cross-domain policy errors in policyfiles.txt.

    I downloaded your video and just replaced the example video in the tutorials below with yours, and they played fine:

    Exploring Flash Player support for high-definition H.264 video and AAC audio | Adobe Developer Connection

    This seems to be an issue with your hosting provider and/or their video player.  If they can point to a discrete behavior that is working incorrectly, I'd be happy to look into it further, but this doesn't look like it has anything to do with encoding.