Connection Error

This has been an ongoing issue for me on both my desktop and laptop computers now for over a year.

I now cannot access a number of sites including the ABC iView site - which I'm particularly peeved off about.

It's no good looking for the plug in because it's not there. I tried to fix this from other advice a while back, which recommended deleting/uninstalling Flash player and doing a clean install. Hence, there IS no flash player in my Firefox or Safari browsers.

This is no small issue.

Running:

iMac with Yosemite 10.10.5

Safari 9.1.2

Firefox 48.0b1

Ethernet internet connection

Flash player won't download, no matter how many times I try, and no reason is ever given. It just keeps saying "download failed," or something like that. [Personal info removed]

How do we open a new thread here? I can't find any instructions on this.

Anyone have any ideas?

Hi,

Could you please share the log files to troubleshoot the failure.  Go through the FAQ Where do I find the Flash Player installation log on the Macintosh?​ and provide the Adobe_GDE.log, Adobe_ADM.log, and FlashInstall.log files.  Upload the files to cloud.acrobat.com/send using the instructions at How to share a document and post the link to the uploaded files here.

Thanks!