Connection error during install

Hi meganb9499,

Can you please provide the following information:

    Operating System.

    OS Version.

    Browser on which you want to run Flash content.

    Site from where you have obtained Flash Installer.

And if you have time please provide the following log files.

Download and run the online installer from Adobe Flash Player Install for all versions

Two files, Adobe_ADM.log and Adobe_GDE.log will be generated.

For Macintosh,

Provide File #3 ( Adobe_ADM.log ) and File #4 ( Adobe_GDE.log ) Where do I find the Flash Player installation log on the Macintosh?

For Windows

The files are located at the following location:

•   Vista and above: C:\Users\<YourUserID>\AppData\Local\Temp\Adobe_ADMLogs

Upload the files using the How to share a document instructions

Post the URL to uploaded log files.

Thanks,

Eswar.