Skip to main content
lsradobe2016
Participant
May 26, 2016
Question

Constant Crashing after new FP install with current Firefox

  • May 26, 2016
  • 1 reply
  • 238 views

FP 21.0.0.242   FF 46.0.1  Windows 7

Have reinstalled Flashplayer 3 times.  Constant looping error - flashes very quickly on screen - "FP plugin not responding" - Even if I am quick enough, clicking "stop plugin" does nothing.  I must uninstall FP to even use Firefox and/or kill both programs quickly in Task Manager.  I have now set FF for FP to "Ask to Activate" in Firefox, which temporarily enables me to use Firefox.  No matter what website that asks to activate FP,  the moment I allow FP to run, it starts the looping error and crashes FF.  As a last resort, am downloading FP 21.0.0 213 archive zip, but have a feeling that will not help and not sure where to move it to use it.  (have unzipped it)  Please help and thank you in advance.

    This topic has been closed for replies.

    1 reply

    Participating Frequently
    May 26, 2016

    Hi,

    Is Firefox 32 bit or 64 bit?

    Try 64 bit Firefox.

    lsradobe2016
    Participant
    May 27, 2016

    Many thanks for your quick suggestion. I will try as soon as I am back at

    my computer. My computer is 64 but have never used Firefox 64. Will I

    lose anything in my personalization of FF if I switch to 64? Thank you!

    On Thu, May 26, 2016 at 1:18 AM, Kratika Agarwal <forums_noreply@adobe.com>