"Could load plug in" message displays when attempting to view flash content

Hi forumfotos

To obtain the Chrome version navigate to chrome://help.  This will tell you what version of Chrome you have and whether or not it's the latest version.

Please try the following the following:

1. Launch Chrome
2. In the address bar at the top, type chrome://plugins and press Enter
3. Look for Adobe Flash Player entry and make note of the Location path (where Chrome is loading Flash Player plugin from)
   If the Location path doesn’t display, click +Details in the top right to show plugin details
4. If the Location Path is something like C:\Users\UserID\AppData\Local\Goole\Chrome\User Data\PepperFlash, proceed to step 5. Otherwise, stop and post the Location Path in your reply.
5. Exit out of Chrome
6. Using Windows Explorer go to the <PATH>/PepperFlash directory obtained in step 3. E.G Win: C:\Users\UserID\AppData\Local\Goole\Chrome\User Data\PepperFlash
   Note: AppData is a hidden directory, if you don't see it you'll need to enable viewing hidden files/folders.  See https://support.microsoft.com/en-us/help/14201/windows-show-hidden-files
7. Delete the version number directory (e.g. 23.0.0.166)
8. Launch Chrome
9. In the address bar at the top, type chrome://components and press Enter
10. Locate the Adobe Flash Player entry
11. Click the corresponding Check for updates button
12. Flash Player plugin should download and install
13. View Flash content

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Maria